Open-plan office with staff working at desks

Managed IT

Managed IT built around your business.

We run your technology end to end — every machine monitored and patched, a real person to reach when something breaks, and the whole environment written down and kept current.

When IT becomes a distraction

Your business should not have to babysit its own computers

Below is what a managed agreement actually covers day to day. Nothing here is an add-on.

Monitoring

Every machine and server watched, so problems get caught before somebody has to report them.

Patching

Updates applied on a schedule that works around your day rather than through the middle of it.

Help when you need it

A real person who knows your setup. Critical issues answered within thirty minutes.

Onboarding & offboarding

New staff set up properly on day one, and departing staff shut off the same afternoon.

Hardware planning

We tell you which machines are costing you money before they fail, not after.

Documentation

Your network, licences and accounts recorded and kept current — and they belong to you.

What we commit to

Response targets, in writing

These are in the agreement. They are the only numbers we publish, because everything else depends on your business.

Critical

Thirty minutes. The business has stopped.

High

Two hours. Somebody cannot work.

Normal

Same business day.

Low

Next business day.

Billing

One agreed monthly number.

Get started

Ready to hand off the IT?

Start with an assessment. We look at what you have, tell you what is at risk, and quote what it costs to take it off your hands.

Book an IT assessment